Privacy Policy

1. Introduction

Welcome to Cibermedia! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our services, including data obtained through Facebook and Instagram APIs.

2. Data We Collect

• Account Information: Name, email address, and profile picture when you log in via Facebook or Instagram.
• Social Media Data: Insights, metrics, and media content from connected Instagram Business Accounts.
• Automatically Collected Data: Device information, such as IP address, browser type, and usage data.

3. Purpose of Data Collection

• Provide and improve our services, including analytics and insights.
• Visualize social media performance in user dashboards.
• Enable data-sharing features with user consent.
• Ensure platform functionality and security.

4. How We Share Your Data

We do not sell your data. However, we may share it with:

• Facebook/Instagram APIs: To retrieve and display requested data.
• Hosting Providers: Our platform is hosted on Vercel for secure data processing.
• Service Providers: Trusted vendors for technical support and compliance.
• Legal Authorities: When required to comply with legal obligations.

5. User Rights

• Access: Request access to the data we have collected about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your data.
• Restriction: Restrict the use of your data for specific purposes.

To exercise these rights, contact us at info@ciberdime.com.

6. Data Retention

We retain your data only as long as necessary for the purposes described in this policy or as required by law. If you disconnect your accounts or delete your profile, your data will be deleted within 30 days.

7. Data Security

We implement organizational and technical measures to protect your data from unauthorized access or disclosure, including encryption and secure server infrastructure.

8. Hosting Information

Our platform is hosted on Vercel, which adheres to high security and compliance standards to ensure your data‘s protection.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updated policies will be posted with a new effective date.

10. Contact Us

• Company: Ciberdime GmbH
• Address: Tieskamp 4, 25693 St. Michaelisdonn, Germany
• Email: info@ciberdime.com
• Phone: +49 4853 9953008

11. Children‘s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect data from children.